Why Judging A Book By Its Cover Can Be A Good Thing

Shina Neo, Editorial Manager

Don’t judge a book by its cover.”

“It’s not what’s on the outside, but what’s on the inside that counts.”

That’s nice to hear, but it couldn’t be further from the truth when it comes to marketing. Full disclosure, I’m quick to judge. I think a lot of people are, whether they own up to it or not.

Unfortunately, we tend to form assumptions and make hasty decisions based on personal experiences, preferences, and dislikes. So, while you may want to offer the benefit of the doubt or put on your self-righteous hat, the fact of the matter is, in marketing--as in most aspects of life--first impressions matter.

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White Sweater Marketing: Optimizing The Strategic Process

Bari Cener, Director of Client Services

When asked how I define my role at White Space, I like to say that I take Ilene and Adrianne’s good thinking and strategic planning and bring it to life with our team’s tactical execution. Admittedly, I’m not particularly patient. I’ve been on mind-numbing internal phone calls where these two were debating if something was a strategy or a goal.

As badly as I want to get to the tactics, wading through the strategic process is an important step. Plotting out marketing scenarios in the beginning makes for better, more actionable decisions in the future.

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Same Content, Different Story: The Value Of Creativity In Content Marketing

Sylvia Anderson, B2C/B2B Writer

Sometimes content marketers and their writers get lucky. A client who has diverse blog content needs is a near-ideal situation, particularly if the topic matter is fresh, new, and ever-changing. I specify blog content, because the downside to this situation would be spending exorbitant amounts of money to continually produce other assets, like brochures, ebooks, one-pagers, and the like.

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What's Your Number? Why Some Email Metrics Have More Validity Than Others

Jeannette Castañeda, Senior Account Manager

My childhood memories include a myriad of wisdom from my parents. My mom delivered these nuggets through dichos y refranes, the popular sayings and proverbs she learned as a child. My father imparted wisdom more directly, in plain Spanish, without much flourish. One of my favorites came to mind recently:

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Topics: email marketing

The Wrong Way To Email

Sylvia Anderson, B2C/B2B Writer

I do a lot of research when writing content for clients. Recently, I ran across a link that seemed it would be largely supportive of one of my blog assignments. It was a gated article, which is fine—I don’t mind filling out a form.

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Topics: email marketing

The White Space Team’s 2019 Resolutions

Ilene Rosenthal, CEO

OMG 2019. That is just way too close to 2020. It means my kids have crossed over into adulthood. Lou and I will be married 25 years, we’ve lived in our “new” house for 12 years.

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Our Top 10 Blogs From 2018

Ilene Rosenthal, CEO

In 2018, one of the strategies we implemented focused on expanding our blog presence. Part of that approach included getting more of our team members involved, contributing to the conversation with their own areas of expertise. What resulted was a diverse representation of our team’s experience and knowledge.

Here are the 10 blogs from this past year that received the most readership.

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The Charcuterie Board Approach To Marketing

Bari Cener, Director of Client Services

 I love a charcuterie board- those little piles of nuts and seeds, clusters of grapes and cheese cubes, and tiny jars of fig or kumquat jam. Olives, savory spreads, and spicy salamis line up like gleaming soldiers. And, the brilliant orange dried apricots, although often left uneaten, add just the right pop of color. The pistachios mingle with the raisins and the olives run into the crackers. Everything is served up on a flat wooden board, showcasing these beautiful edibles that complement each other.

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5 Best Practices for Creating a Better Unsubscribe Experience

Jeannette Castañeda, Senior Account Manager

It’s the end of the year and my annual “unsubscribe from emails” project is underway. I put on some holiday music, make myself a pot of spicy hot cocoa, and sit at my laptop to remove myself from email lists that are no longer relevant to me. The results are often mixed—a better, more pertinent inbox for me, peppered with frustration over the various poor unsubscribe experiences I have to slog through to complete this simple task.

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Finding The Value In All Customers, Regardless of Size

Sylvia Anderson, B2C/B2B Writer

When I was visiting my sister and her family over the Thanksgiving holiday, we got into a conversation about customer service based on an instance where my two nephews were attempting to order at Panda Express. The key word here is “attempting.”

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Topics: marketing strategy

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